bet171 Privacy Policy
This policy describes in detail how your personal information is collected, stored, and kept secure on the bet171 platform.
This Privacy Policy ("Policy") applies to all users of the bet171 platform. By using the bet171 website, you are considered to have agreed to all the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our services.
Purpose and Types of Information Collection
1.1 What Information Is Collected
bet171 may collect the following types of personal information from its users:
- Full name, date of birth, and nationality
- Email address and contact details
- Identity verification documents submitted at account opening (KYC)
- Financial transaction details (deposit and withdrawal history)
- Gaming history and preferences
- Device information, IP address, and browser type
- Data collected through cookies and similar tracking technologies
1.2 Methods of Information Collection
bet171 collects information through both direct and indirect methods. Information you provide directly at the time of registration is part of direct collection. In addition, your usage patterns on our platform, login times, preferred game categories, and similar data are recorded automatically. All of this information is used solely for the purpose of providing you with a better service.
Purpose of Information Use
bet171 uses your information only for the following legitimate purposes. We never sell or rent your personal information to third parties without your consent.
Account Management
Your information is used to create, verify, and keep your account secure. It is essential for completing the identity verification (KYC) process and ensuring account security.
Financial Transaction Processing
The necessary information is stored to correctly process your deposits and withdrawals through bKash, Nagad, Rocket, and Upay.
Fraud Prevention
Your information is analysed to detect and prevent illegal activity, account hacking, and financial fraud. This helps protect your account and funds.
Customer Service Improvement
Your information is used to provide 24/7 support in Bengali. Previous communication history is retained to resolve your complaints or requests quickly and effectively.
Service Improvement and Analysis
By analysing your gaming preferences and usage patterns, bet171 continuously improves its platform, game selection, and overall user experience.
Promotional Communication
With your consent, information about bonus offers, tournaments, and special promotions may be sent to you. You may request to stop receiving these communications at any time.
Information Protection and Security Measures
bet171 takes the highest level of technical and organisational measures to protect your personal and financial information. Our security framework operates by following industry-standard best practices.
3.1 Encryption Technology
Our platform uses SSL (Secure Socket Layer) encryption, which keeps all information transmitted between your browser and our servers secure. This protection is active during sensitive operations such as login, deposits, withdrawals, and personal information updates.
3.2 Access Control
Your personal information can only be accessed by authorised staff, and only based on the requirements of their work. All bet171 staff operate under strict confidentiality agreements. Multi-layered authentication is used to prevent unauthorised access.
3.3 Data Retention Policy
Your personal information is retained only for as long as necessary or legally required. After an account is closed, certain information may be retained for a defined period to meet legal and regulatory requirements, after which it is securely deleted.
Sharing Information with Third Parties
bet171 does not generally transfer your personal information to third parties. However, in certain specific cases this may be necessary:
4.1 Payment Processors
Necessary information may be shared with payment providers such as bKash, Nagad, Rocket, and Upay to carry out financial transactions. These organisations are governed by their own privacy policies.
4.2 Service Providers
Limited information may be shared with technology providers, cybersecurity specialists, and game developers who assist in operating our platform. All such third parties operate under strict confidentiality agreements.
4.3 Legal Obligations
If a valid order is received from a court or government authority, certain information may be disclosed to fulfil legal obligations. In such cases, bet171 provides only the information it is legally required to disclose.
Cookies and Tracking Technologies
5.1 Use of Cookies
Cookies are used on the bet171 website. Cookies are small text files stored in your browser. They help remember your session information, save your preferences, and improve the functionality of the website.
5.2 Types of Cookies
- Essential Cookies: Required for the core functionality of the website; without them the service will not work properly.
- Functionality Cookies: Remember your language preferences and other personalised settings.
- Analytical Cookies: Analyse usage patterns on our website to help improve the service.
5.3 Cookie Controls
You can accept or reject cookies through your browser settings. Please note, however, that disabling cookies may limit some of the website's functionality and affect your overall user experience.
Your Rights and Controls
bet171 believes that you should have full control over your own personal information. To that end, we provide you with the following rights:
Right to Access Information
You may request a copy of your personal information held by us at any time. We will fulfil this request within a reasonable time.
Right to Correct Information
If your information contains any errors or outdated details, you may request that they be corrected. Ensuring accurate information is also important for the security of your account.
Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, due to legal obligations, deletion of some information may not be possible.
Right to Object to Processing
You may object at any time to the use of your information for marketing purposes. In that case, we will immediately stop promotional communications.
To exercise any of the rights above, or for any questions about your data, contact our support team 24/7: [email protected]
Protection of Minors
7.1 Age Restriction Policy
bet171 provides services only to individuals aged 21 or older. We do not knowingly collect any personal information from minors. If it comes to our attention that a minor has registered on our platform, we will immediately close that account and delete the associated information.
7.2 Identity Verification
Age verification at the time of account creation is a mandatory process. Through identity verification, we ensure that only individuals of legally eligible age are able to use our services.
International Data Transfer
bet171's servers may be located in various countries. As a result, your information may be stored or processed outside Bangladesh. Wherever your information is held, we ensure that the same standard of protection is maintained.
Policy Changes and Updates
bet171 may update this Privacy Policy from time to time. If there are any significant changes to the Policy, we will publish a notice on our website and update the "Last Updated" date at the top of the Policy. Continued use of our services after a change is made will be considered as your acceptance of the new Policy. We therefore recommend visiting this page regularly.
Contact and Complaint Resolution
If you have any questions, comments, or complaints about this Privacy Policy, please contact us. The bet171 data protection team will review your request and provide a resolution as promptly as possible.
- Email: [email protected]
- Live Chat: 24/7 support available in Bengali
We take all privacy-related requests seriously and are committed to responding to you within a defined timeframe.